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The following documents are provided by individual financial institutions, as indicated (the “Documents”). Teranet Inc. (“Teranet”) is providing these Documents or links to these Documents on its website only as a convenience for your use with the e-reg capability in the Province of Ontario only and the inclusion of any such Documents and/or links to Documents does not imply endorsement of any financial institution by Teranet. Teranet does not warrant that the Documents are current or accurate. You must ensure that the Documents meet your requirements and are appropriate for the purpose to which you apply them. By using a Document you agree to the full terms and conditions of use contained herein.

Available Documents

Standard Charge Terms – English French

Solicitor’s Interim Report – English French

Solicitors Final Report – English French

Available Documents

Standard Charge Terms for all Mortgages and all Provinces. Updated November 2010.  Refer to your Solicitor Instructions for the applicable filing Number



Ontario Standard Charge Term for all Mortgages – Filing #201023

London Life ON Standard Charge Term 201023.doc

London Life ON Standard Charge Term 201023.pdf

Nova Scotia Standard Charge Terms

London Life NS Standard Charge Term.doc

London Life NS Standard Charge Term.pdf

London Life – LL On Schedule of Additional Provisions VRM ARAP LRM

LL ON schedule of Provisions VRM ARAP LRM.doc

LL ON Schedule of Provisions VRM ARAP LRM.pdf

Available Documents

Residential Mortgages

Financial Institution Contact List

865 Harrington Road

Burlington, ON L7N 3P3

Account Administrator

Keerthi Godinho


Adelia Santos


Transfers In

Mudrika Joshi


Tannia Zullo


Transfers Out

Keerthi Godinho


Adelia Santos


Rebecca Li


Anton Litvanyi


Retail Service Centre – Stratford

10 Wright Blvd

Stratford ON, N4Z 1H3

Transfers In

Max Santandrea

1-844-828-0537 x 83663

P.O Box 115

Commerce Court Postal Station

Toronto, ON M5L 1E5

Transfer – In Mortgages

Andrea Nikolopoulos

416-865-0411 x 5295

1-800-352-8515 x 5295

Jennifer Gilliland

416-865-0411 x 5033

1-800-352-8515 x 5033 

Maria Melo

416-865-0411 x 5279

1-800-352-8515 x 5279 

Transfer – Out Mortgages

Aida Cruz

416-865-0411 x 5448

1-800-352-8515 x 5448 

700-33 Yonge Street

Toronto, ON M5G 1G4

Transfers In

Ann Tong

Shamena Camacho

Shyama Thuduhena

5290 Yonge Street

Toronto, ON M2N 5P9


Primary Contact

Rita Martin

416-223-8838 x 243

Secondary Contact

Franca Tamburello

416-223-8838 x 246

214, chemin Montréal, bureau 101

Ottawa, ON K1L 8L8

Conseiller en gestion du crédit

Sylvain Labelle

613-746-3276 (poste 581)

Conseiller en informatique

Régis Forbes

613-746-3276 (poste 398)

1997 Avenue Road

Toronto, ON M5M 4A3


Diana Carreira or Charlene Gonsalves


100 University Avenue, Suite 700, North Tower

Toronto, ON M5J 1V6


Angie Recchia


447 Portage Avenue, 5th Floor

Winnipeg, MB R3B 3H5

Transfers In

Single Point of Contact


Mortgage Discharges/Transfers Out – Mortgage Contact Centre


447 Portage Avenue, 5th Floor

Winnipeg, MB R3B 3H5

Transfers In

Single Point of Contact


Mortgage Discharges/Transfers Out – Mortgage Contact Centre


Meridian Credit Union Limited

Mortgage Administration

75 Corporate Park Drive

St Catharines, ON L2S 3W3


Mortgage Administration 500MA

500 King Street North

Waterlo, ON N2J 4C6

M1 Senior Mortgage Administrator

Kendra Lowry

1-877-765-2265 – option 3 – ext 48214 

Mortgage Administration

310 Front Street West, Suite 700

Toronto, ON M5V 3B5

416-596-1333 x 3066

Transfers In

Evelyn Ann Murphy

33 Yonge Street, Suite 700

Toronto, ON M5E 1G4

Transfers In

Lesley Frow

416-865-0411 x 5034

1-800-352-8515 x 5034

Transfers Out

Sandra James

416-865-0411 x 5287

1-800-352-8515 x 5287

10 York Mills Road, 5th Floor

2nd Floor (Documentation Department)

Toronto, ON M2P 2E3

Personal Transfers & Assignments In and Out, Discharges

Creekside Administration Services

4720 Tahoe Boulevard

Building 1, 5th Floor

Mississauga, ON L4W 5P2

George Fernandes 905-214-3322
Helen Marangi 905-293-9161
Miriam Salita 905-314-3457
Geetanjali Adya 905-214-0731
Mira Puchalska 905-214-0981
Joseph Salva Cruz 905-214-3420
Irma Cabiagao 905-214-0987
Hazel Mendonca 905-214-3481
Vimala Ranganath 905-214-0646
Celine Felizardo 905-293-5600
Carmen Amirian 905-293-3375
Precy Candelaria 905-293-3277
Sharon Natt 905-214-0708

Western Credit Administration Services

500 Edmonton City Centre East

10205-101 Street, 5th Floor

Edmonton, AB T5J 5E8

Karen McBride 1-866-708-4888 Thunder Bay Area
Joe Marchese 1-866-708-4888 Thunder Bay Area

Jean Whiston

416-922-2797 x 302

Terms and Conditions
Use of these Documents is not mandatory and shall be used at your discretion. The Documents are the property of their respective financial institutions and are protected by Canadian copyright laws. Modification of the Documents or use of the Documents for any other purpose (including use of any such material on any other Web site or networked computer environment) is a violation of copyright and other proprietary rights. The contents and currentness of the Documents are not under the control of Teranet and Teranet is not responsible for the contents of any such Documents. If you have any questions about the currentness of these Documents or questions about the Documents themselves, please contact the financial institution.THE DOCUMENTS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TERANET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE DOCUMENTS. TERANET DOES NOT WARRANT THE FUNCTIONS OR INFORMATION OR CONTENTS OF THE DOCUMENTS WILL MEET YOUR REQUIREMENTS, THAT THE DOCUMENTS ARE FIT FOR ANY PARTICULAR PURPOSE OR THAT THE OPERATIONS OF THE TERANET NETWORK OR ITS CONTENTS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES, WORMS OR OTHER HARMFUL COMPONENTS. TERANET DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE DOCUMENTS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, CURRENTNESS, RELIABILITY, OR OTHERWISE. YOU (AND NOT TERANET) ASSUME THE ENTIRE COST OF ANY NECESSARY SERVICING, REPAIR OR CORRECTION. Under no circumstances, including, but not limited to, negligence, shall Teranet, its subsidiaries or affiliated companies, or their directors, officers and employees be liable for any losses or damages whatsoever, including but not limited to direct, indirect, special, or consequential damages, that result from the use of, or the inability to use, the Documents in this site, even if Teranet or a Teranet authorized representative has been advised of the possibility of such damages. In no event shall Teranet’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise) exceed the amount paid by you, if any, for accessing this site.

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