Teraview Account Management is moving online to MyTeraview

Teranet is announcing important changes to Teraview Account Management to allow us to better serve you and enhance your overall experience with Teraview. As part of our ongoing commitment to modernization, we are transitioning certain services online to MyTeraview to provide you with improved convenience when making simple changes to the Teraview users on your account. This will not only save you significant time, it will also reduce wait times for changes to take place.

What does this mean?

Effective December 1, 2023, paper forms will no longer be accepted in cases where MyTeraview is availablefor the following services:

  • Add a User
  • Transfer a User License
  • Suspend a User

Instead, Teraview Account Holder Representatives may access these services online at MyTeraview.ca

How do I access MyTeraview?

To start using MyTeraview, Teraview Account Holder Representatives must have their own Teraview License and a valid email in the system. Account Holder Representatives can simply log into myteraview.ca with their credentials to get started.

Need help?

Visit our Help Centre to learn more about using MyTeraview. If you have any questions or concerns, please do not hesitate to contact our customer support team at info@teraview.ca

We are committed to digital innovation and will continue to add new services and capabilities to MyTeraview in the future. Stay tuned for more news.

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