Annual Survey – Thank You

Number: 17-33

Teranet would like to thank all who participated in our Annual Customer Experience Survey this past October. These surveys help us in our efforts to improve your experience wherever possible.

We would also like to congratulate the winner of our draw for the Amazon Gift Card, Hope Eaton of Wheatley, Ontario.

We appreciate all the feedback we received from our customers. We have captured and documented all of the comments and suggestions for consideration. We can use this valuable data to grow our products and services.

Some of the highlights include:

Our wonderful Customer Service Team

The results show that Teranet’s team of professionals effectively support your business in a manner that you appreciate.

Accessibility to Teraview

In January 2018, we will be rolling out Teraview on the web. This means that Teraview access will no longer be restricted to windows-based platforms. It will be accessible and available in both English and French.

Teraview Training

Teraview on the web includes brand new help functionality that is available within the application. This makes getting answers to your questions easier than ever. We also have online training guides available and instructional videos.

Visit to learn exactly when your region is transitioning to Teraview on the web as well as any instructions you need to complete the Getting Started tasks.

The Teranet team hopes you have wonderful holiday season and extends our best wishes for a healthy and prosperous New Year.