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Trademarks Notice
Copyright Notice
Privacy Statement
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Information We Collect
- How We Use the Information
- Privacy Contact
Security Statement
Trademarks Notice
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"Teranet", the "Teranet" font design, "Teraview", "Why being online is better than being in line",
"POLARIS", "Gateways News from Teranet" design and "Search No Further"
are registered trademarks of Teranet Inc.
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The "Gateway" design, the "Teranet"
design, gateway design, "e-reg", "secure gateways to the Digital World", "e-reg" design,
"Teraview" design, "ROSCO" and the "ROSCO" design, "WritSearch"
and "WritFiling" are trademarks of Teranet Inc.
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"e-law" and design is a trademark in Canada of Teranet Inc.
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"EDK", "Unity", "e-comUnity", the "e-comUnity" design,
"GeoWarehouse", "GeoServer", "OPI", "Ocena", the "Ocena" designs,
"Whatever IT Takes", and "Ontario Mortgage Insite" are
trademarks of Teranet Enterprises Inc.
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"BAR-eX", the "BAR-eX" designs, "BAReXpress", "BARflyer" and "Canada's eXchange for
Legal Professionals" are trademarks of Teranet
Enterprises Inc., used under licence by BAR-eX
Communications Inc.
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"Teranet Works" and "IT Management that WORKS for you"
are trademarks of Teranet Inc.
used under licence by Teranet Enterprises Inc.
Other trademarks or tradenames are the property of their respective
owners.
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Copyright
©1999 - 2004 Teranet Inc. and its licensors. All rights reserved.
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Privacy Statement
Your privacy is very important to us. Our privacy policy is to disclose to you
what customer information we may gather and how we may use it, give you choice
over what personal information we use for different purposes, other than statutory
requirements, and provide access to the information we have in order to allow you
to review or correct your information as appropriate. The policy that follows is
our commitment to your privacy. We have adopted and subscribe to the privacy
principles developed by the Canadian Standards Association. Please read the
following policy to understand how your personal information will be treated as
you make full use of our many offerings.
The range of products and services we offer continues to expand and the technology
we use continues to change. But, no matter how our business changes, we will
always do our best to protect your privacy. This policy will be reviewed for
appropriateness from time to time as our users and requirements change. This
policy may change from time to time so please check back periodically.
1. What Information We Collect:
Like most organizations, we collect and use personal information about our
customers and visitors to our web sites. Personal information means any
information about an identifiable individual. We collect your personal
information online to provide you with the most personalized web experience
possible. In many cases the more we know about you the more value we can offer you.
Personal information will only be collected by fair and lawful means. Our
collection of personal information will be limited to that necessary for the
purposes we have identified to you. By providing us with your personal information
and using our site, you are deemed to have provided your permission to this
collection and use of information for the purposes set out herein.
Information collected may include: contact information such as your name, company
name, address, billing address, phone/fax numbers, e-mail address; billing
information such as credit card information or bank account information,
tracking information from cheques and money orders; client docket information;
areas of practice; and details regarding your business transactions with us.
2. How We Use the Information We Collect:
We collect information throughout our web site, including statistics, domain
names and/or IP addresses to help diagnose technical problems, administer our
web site and to provide you with information on products or services that might
be of interest to you. We retain the content of e-mails that you send us, your
e-mail address and our responses in order to handle any follow-up questions you
may have.
We use the contact information and areas of interest information, as appropriate,
in the normal course of our business to build your account with us, send you
requested information, provide you with our products or services, personalize
the delivery of site content to you or contact you when necessary. Personal
information is required in order to identify you as a customer and to provide
you with access to our products and services and other products and services we
feel might be of interest to you. Billing information and client docket
information that is collected is used to bill you for products and services that
you request.
In order to provide you with our best service, it may be necessary for us and our
affiliated companies, to share the personal information you have provided, with
each other. Also, this site has several necessary content suppliers who assist
in providing the services or products associated with this site. As part of the
operations of the site, these companies may have access to your personal
information. In particular, we will provide personal information to third party
suppliers so they can fulfill any orders you may place through the shopping cart.
Aggregate data:
We may also use personal information and data collected to generate statistics
and aggregate reports for internal use, such as new product development and
marketing and for sharing with affiliates, subsidiaries, licensees, content
suppliers, successors and advertisers. These statistics and aggregate reports
will not contain any personally identifiable information; your identity is kept
anonymous.
Cookies:
Cookies are pieces of information that a website transfers to your computer's
hard drive for record keeping purposes. Our use of cookies allows you to enter
your password less frequently and allows us to personalize your online interaction
with us by alerting you to information, products or services we think would be of
interest to you. The use of cookies is an industry standard and many major web
sites use them to provide useful features to their customers. Cookies in and of
themselves do not personally identify users, although they do identify a user's
computer. With most Internet browsers you can erase cookies from your computer
hard drive, block all cookies, or receive a warning before a cookie is used.
Please refer to your browser instructions or help screen to learn more about
these functions.
Limiting the Use of Information
We will not use personal information for purposes other than: those for which it
is collected; for legitimate practices; or for uses consistent with previous uses
or with specified purposes, except with your consent or as required by law. We
will retain personal information only as long as is necessary for the fulfillment
of the purposes for which it was collected or as a requirement for government
and/or registration purposes. Further we will not use or share the personal
information provided to us in ways unrelated to the purposes for which it was
collected or to legitimate practices or to consistent uses, without also providing
you with an opportunity to opt-out or otherwise prohibit such unrelated uses. You
may withdraw your permission at any time after you have given it, provided that
there are no contractual restrictions or legal requirements to prevent this.
From time to time, we will notify users of new products,
services, partnerships and upgrades. If you currently receive
updates and wish to opt-out, you can send an e-mail to
info@teraview.ca with "remove me"
in the subject line.
Disclosing Information Collected:
We may disclose personal information without your consent where such disclosure
is: required by law, regulation or government request; required to comply with a
warrant or court order; related to an offence that has been or is about to be
committed; required due to an emergency; made for the purpose of collecting a
debt owed by you; made to our lawyers or other agents in the course of
representing us; protecting our rights or property and that of our users,
sponsors, providers, licensors or merchants; or necessary or appropriate to site
operation.
Business Transfers:
As we continue to develop our business, we may acquire additional companies. In
such transactions, customer information is generally one of the transferred
business assets. Also, in the unlikely event that Teranet or substantially all of
its assets are acquired, customer information will be one of the transferred
assets
Safeguarding Information:
We have security measures in place to protect the loss, misuse and alteration of
the information under our control. We have adopted appropriate safeguards to
ensure that personal information is secure against disclosure, loss or theft or
unauthorized access, copying, use or modification. Such safeguards include
physical measures, such as restricting access to offices and filing cabinets,
organizational measures, such as limiting access to personal information on a
"need to know" basis and technological measures such as using passwords and
encryption. Our employees are aware of the importance of maintaining the
confidentiality of personal information. Please see our
Security page.
As the Internet is not a totally secure medium, we cannot guarantee that our
safeguards will always be totally effective particularly in cases of fraudulent
conduct or fraudulent concealment, provision by third parties of incorrect data,
willful actions by third parties to corrupt or tamper with the database and/or
the data and other such actions or occurrences.
Links To Other Sites:
We would like to remind you that we provide additional links to resources we
believe may be useful to you. These links will lead you to sites operated by
different organizations with different privacy practices. We are not responsible
for the privacy practices or the content of such web sites.
3. How to Contact Us:
Upon request and reasonable notice customers will be given information about their
personal information held by us. You will be provided with an opportunity to confirm
the accuracy and completeness of your personal information and have it amended. Please see our Access to Personal Information Policy.
Our goal is to protect your privacy. If you have any questions,
comments or concerns about these privacy policies, please contact
our Privacy Officer at:
Privacy Officer
600-1 Adelaide St. E.
Toronto, ON
M5C 2V9
Telephone: 416-360-5263
E-mail: PrivacyOfficer@teranet.ca
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Security Statement
Teranet is committed to providing a secure environment that
protects your personal information. Please refer to our
privacy policy for information on what
personal information we may gather and how we use it.
All financial transactions on the Teranet.ca portal are secured
using Secure Socket Layers (SSL) - with a minimum of 40 bit
encryption. Access to the Teranet Site is protected by a user-id
and password combination that is unique to each member. Logins
are monitored for unsuccessful attempts and the user account is
locked if a maximum number of attempts have been reached.
All servers for the Teranet Site are protected by sophisticated
firewall hardware and software. Firewall logs are monitored to
ensure no one has attempted to compromise firewall security.
The Teranet servers are physically located in a facility
requiring security card access. All access is restricted to
authorized site operations personnel only. The facility is
generally staffed 24 hours a day/7 days a week.
This Security Statement is subject to the
Terms and Conditions
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Amended May 2004
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