Based on a standard PC how long does it take to
install the Teraview software?
If following the instructions in the manual the
installation should be complete in fewer than 10 minutes.
Can the Teraview software be
installed on any drive, including network drives?
Teraview software can be installed on any local drive
resident on your computer. Teraview software will not operate if installed on a
network drive.
How does the security
profile work? When can I remove it?
Your security profile must be inserted at time of
login. After you enter your user name and passphrase, the PC makes the
connection with the Teraview server. Your security profile must be in place to make
this connection. It's best to leave the security profile in place throughout your
session. It is required when you sign documents for registration, and when
you close Teraview software and any component applications that you had open (the e-reg system or
the WritSearch capability).
How do I obtain Teraview software manuals?
The Teraview Reference Guide and the Teraview Training
Manual along with the Ministry of Government Services
Procedures Guide are all available in PDF format and
can be
downloaded.
During installation, links to the guides are also created
in your Teraview 6.0 folder on your desktop for convenient
access. You can also access the information in on-line
version of the Teraview Reference Guide within the
application itself be clicking "Help" from the menu bar
when your working in Teraview.
If the Teraview software isn't working, what do I do first?
Please ensure that you have followed the instructions
within the Teraview Installation guide. If you
continue to experience trouble, please contact the
Teranet Customer Service Centre at 1-800-208-5263 or
from Toronto at 416-360-1190.
Teraview software has been
tested on PCs connected to the following networks:
- Novell 3.2
- Novell 4.1
- Microsoft Networking-NT server
On what type of computer and operating system can Teraview software be loaded?
We recommend installing the Teraview software on Windows 2000, the 32-Bit
versions Windows XP Home or Professional or the 32-Bit versions of Vista
Business Edition or Home Basic Edition.
What are the hardware specifications required for Teraview software?
The following are the recommended system requirements
for Teraview software:
Hardware Configuration:
-
Pentium III or higher processor with 256 MB of RAM.
-
CD-ROM and Floppy drive.
-
800 x 600 Super VGA video minimum.
-
Laser Printer with 4 MB of memory compatible with PCL 5, 5e or 6 and the ability to print legal size documents.
For complete recommended system requirements, click here.
What is the current version of Teraview software?
Teraview 6.0 was released in April 2009.
Why would the mapping tab be grayed out?
The mapping tab is grayed out when no parcel
maps have been loaded into the Teraview system.
Will a Macintosh
version of Teraview software ever be available?
Currently, there are no plans to develop a
Macintosh version of Teraview software.